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A very professional service on the telephone whenever I rang from the telephonist/receptionist especially. James was always very helpful to explain anything I didn't understand and gave me the impression I could always ring I future if I had a problem. The gentleman who delivered the car was charming. Explained all the functions clearly without rushing through them. The car was delivered on time with little things like the radio stations already set which I thought was a very nice touch.
Denise - Upminster
Excellent customer service. Staff are accessible, friendly and supportive. Nothing is too much trouble. Very professional service and support.
Phil - Leeds
It was excellent. Very helpful sales person who took a lot of time and trouble to go through all my questions and queries. Made the process much smoother.
Felt welcome. Have other vehicles from this dealership. Would recommend to others
Nicola - Rainham, Kent
My husband and I have been very happy and have been with JCB Medway since 2010. Our first Touran was getting 45/50 miles to the gallon, the latest Touran we got on Bluemotion has given us 60/70 miles to the gallon. The motability salesman Peter Watson has been very helpful over the years and will still keep coming back god willing.
MR & MRS HUMPHREY OF TWYDALL
Very personal which I liked and the sales advisor was very experienced and gave excellent advice.
Ewan - Malvern
I couldn't fault them at all. Exceptional customer care!!
Francis Eythorne - Dover
I have now bought four cars from JCB Medway, three with the assistance of Mr Watson and he has always been extremely helpful and has certainly taken time to assist with any queries I have had.
Christopher - Gillingham
They were very good. The car was well presented and the salesman went through all the controls in detail. Overall an excellent experience.
Paul - Redhill
I found the service excellent the sales person guided me through the paper work without any problems the car was delivered on time and I was kept updated throughout the whole process.
Anthony - Surrey