Testimonials

• My wife and I ordered a new vehicle from this dealership today and we would particularly like to thank the Sales Executive ,Phil Burge, that helped us. Phil is in the league of gentleman and was most patient, helpful and informative. Phil had all the time in the world for us and went a long way to help us decide on a suitable vehicle. Phil has an unrivalled product knowledge and is a mine of information. Nothing was too much trouble and he made us feel particularly comfortable in our surroundings - putting my partner at ease over the daunting decision of which vehicle to order. Having used other not-so-friendly dealerships elsewhere in the past it was a welcome surprise to be made to feel so special. Thanks again Phil. 10/10 for all your kind effort, you are an absolute credit to your dealership and an even bigger credit to the VW brand in general. JCB Volkswagen Medway is highly recommended
  Mr & Mrs Stringer

• Many thanks for all your help in getting our new Motability car. We appreciate your knowledge and great customer service. We will recommend you highly!
  Mr & Mrs A, Medway

• I would like to thank Peter Watson for a smooth changeover to my new car. I have been with JCB Volkswagen Medway in Gillingham for a number of years and cannot thank him and other staff enough. They are very professional, and really care about their customers.
  H Mathews

• I found the service excellent the sales person guided me through the paper work without any problems the car was delivered on time and I was kept updated throughout the whole process.
  Anthony - Surrey

• They were very good. The car was well presented and the salesman went through all the controls in detail. Overall an excellent experience.
  Paul - Redhill

• It was excellent. Very helpful sales person who took a lot of time and trouble to go through all my questions and queries. Made the process much smoother.
  Joanna Hawkhurs

• I couldn't fault them at all. Exceptional customer care!!
  Francis Eythorne - Dover

• Very impressed, nice to deal with a dealership you felt actually cared about their customers and appeared to be honest.
  Jan - Folkestone

• From the outset Darryl was attentive, friendly and knowledgable. He really did look after us well and I'm sure gets a lot of great feedback. A credit to JCB!
  James - Ashford

• I have now bought four cars from JCB Medway, three with the assistance of Mr Watson and he has always been extremely helpful and has certainly taken time to assist with any queries I have had.
  Christopher - Gillingham

• Fantastic service! Made me feel like I had the full attention on me as a customer and was really trying to help me out to buy a car which really suited me for all aspects. Management team were helpful! But Bob was amazing!
  H - Gillingham

• Felt welcome. Have other vehicles from this dealership. Would recommend to others
  Nicola - Rainham, Kent

• Excellent customer service. Staff are accessible, friendly and supportive. Nothing is too much trouble. Very professional service and support.
  Phil - Leeds

• I have been a customer of JCB for the past 7 years. I wouldn't go anywhere else to buy a car!
  Amanda - Rainham

• My husband and I have been very happy and have been with JCB Medway since 2010. Our first Touran was getting 45/50 miles to the gallon, the latest Touran we got on Bluemotion has given us 60/70 miles to the gallon. The motability salesman Peter Watson has been very helpful over the years and will still keep coming back god willing.
  MR & MRS HUMPHREY OF TWYDALL

• Very personal which I liked and the sales advisor was very experienced and gave excellent advice.
  Ewan - Malvern

• A very professional service on the telephone whenever I rang from the telephonist/receptionist especially. James was always very helpful to explain anything I didn't understand and gave me the impression I could always ring I future if I had a problem. The gentleman who delivered the car was charming. Explained all the functions clearly without rushing through them. The car was delivered on time with little things like the radio stations already set which I thought was a very nice touch.
  Denise - Upminster